Perhaps you know about the services offered by a locksmith when you call one. But are you aware of what happens after the first call? Do you know what to expect after you lose a key or need a repair? You probably don’t.

It is important that you know about the behind-the-scenes action to get the quality service you’re aiming for. No worries, though; we’re going to help you better understand the process of locksmithing services. This way, you will be more confident about these calls and build trust—after all, trust is key when inviting someone to secure your property.

So, what to expect from a locksmith?

Initial Contact

Once you are in a lock-and-key situation, you will need a locksmithing service. So, how do you reach them? You can place a call, submit an online form, or send an email to any of the trusted local locksmiths near you. This is how a locksmith visit process kickstarts.

Your call will be accepted, and you’ll be asked a series of questions regarding the location, issue and urgency. However, if you have no idea what your problem is, you can inform the person on the other line.

In addition, enquire about the arrival time so you can coordinate your other activities and make the preparation. You should also be wary about the pricing structure and ask for a transparent price estimate.

Dispatching the Locksmith

The main office will take note of the service request and send out a dependable locksmith to your location. At Clockwork Locksmiths, we have a mobile locksmith Sydney, with vans that are GPS-dispatched across Sydney.

All our vans carry necessary tools to address comprehensive locksmith issues, reducing the waiting time significantly. We can typically get to where you are within 30-45 minutes.

Additionally, all our locksmiths carry an ID and are licensed and insured, validating their legitimacy to perform the work. We follow the industry norms to the letter to ensure your confidence in us.

On-Site Assessment

The next step is the lock repair visit. When the locksmiths arrive at your place, they will inspect the lock or entry issue.

Our experts will let you know what needs to be done and provide options to address the problem. They will also explain the pricing before starting the job. This way, you know exactly what you’re paying for and not go over your price range.

Yes, there will be no surprises—only after you say yes will the work begin. This will be sealed in good faith by signing a document to confirm the approval of the service and costs.

Performing the Service

The locksmithing process commences. As the work begins, your professional locksmith will give you a timeframe of how long the task can take to be completed.

This, however, will still depend on the service type. Nevertheless, our crew’s technical skills will ensure the job is done fast while avoiding a non-destructive entry. If force is inflicted to penetrate your locks, the damage will be repaired.

Depending on the job requirements, locksmithing services include on-site key cutting, lock repair, or replacement. If needed, the locksmith can also rekey and upgrade your locks if discovered compromised.

Completion & Final Walkthrough

The final step involves showing you the completed work. You can either be provided with new keys or digital codes. You will also be given maintenance tips or upgrades when necessary.

Once the final result presented is up to your standards and expectations, we will finally close the job.

Payment & Follow-Up

After the service is successfully carried out and you’re satisfied with the final result, you will be given the invoice. This will be a digital invoice sent out via email.

You will be required to pay the technician in whichever payment channel you’re comfortable with using. They can accept cash, cards or digital payments, depending on your preferences.

You also have the liberty to reach out to your service provider, us, for follow-up checks or additional services.

Clockwork Locksmiths Guarantees

Clockwork Locksmiths has been in the locksmith and security business for more than 20 years. We’ve worked with many individuals and business owners, fixing security issues with our top-notch workmanship. Guaranteed, we can ensure optimal security for what matters to you.

Our experts also provide 24/7 emergency services with emergency support available if the issue returns. Wherever you are in Sydney, we will get to you fast.

Our professionals are friendly, respectful and tidy with their service, without fail.

Clockwork Locksmiths is built to cater to your satisfaction—and we waste no time completing the job to the client’s acceptable standards.

Real Customer Experiences

Case # 1:

Aeric Muriniti, a property manager from McGrath Estate Agents, has leveraged the locksmithing services of Clockwork Locksmith. Without fail, they have received prompt and reliable services for the past three years.

Our security services, together with our skilled professionals, were helpful in ensuring optimal security for the real estate company.

Case # 2:

Hayden Bennett, a managing director from Commercial Property Group, partnered with Clockwork Locksmith for residential locksmith services. They relied upon our holistic security approach for their fire and door emergency locks for seven years.

With our comprehensive support, they were able to bolster their commercial security system.

Conclusion

Now that you know about the locksmith procedure, there’s no need to feel stressed out after your first call . You can confidently partner with a locksmith with all the certainty in the world and protect what you care about the most.

No matter the size of your locksmithing project, we treat every job with utmost care and professionalism. We make the process smooth, transparent and professional for you.

Search for a professional locksmith near me and you’ll find us. Or you can call Clockwork Locksmiths today—Sydney’s trusted locksmiths—and explore our locksmith service Sydney.
What’s the hang-up? Book a consultation, and let’s discuss your needs.

What to Expect During a Locksmith Service Call